Payment Policy

This Payment Policy explains the payment procedures, billing standards, authorization requirements, fraud prevention measures, and transaction terms applicable to purchases made through Bruto Trucks.

By placing an order, customers agree to the terms described in this Payment Policy.

1. Accepted Payment Methods

Bruto Trucks may accept the following payment methods:

• Major credit cards;
• Major debit cards;
• PayPal;
• Digital wallets;
• Shop Pay;
• Other approved payment services available at checkout.

Accepted payment methods may change without notice.

2. Payment Authorization

All payments are subject to:

• Authorization;
• Verification;
• Fraud screening;
• Billing validation.

Orders will not be processed until payment approval is successfully completed.

Bruto Trucks reserves the right to refuse transactions suspected of:

• Fraud;
• Unauthorized activity;
• Policy violations.

3. Billing Accuracy

Customers are responsible for providing accurate billing information.

Providing false or misleading billing details may result in:

• Order cancellation;
• Payment rejection;
• Fraud investigation.

4. Fraud Prevention Measures

To protect customers and maintain transaction security, Bruto Trucks may:

• Verify identity information;
• Request additional documentation;
• Delay order processing;
• Cancel suspicious transactions.

Bruto Trucks reserves the right to cooperate with law enforcement and payment providers regarding suspected fraud.

5. Failed or Declined Payments

If a payment is declined or fails:

• The order may not be processed;
• Customers may need to use an alternative payment method;
• Inventory availability cannot be guaranteed during payment issues.

Bruto Trucks is not responsible for overdraft fees, bank charges, or financial institution penalties associated with failed transactions.

6. Currency

Unless otherwise stated, all transactions are processed in U.S. Dollars (USD).

Customers purchasing from outside the United States may incur:

• Currency conversion fees;
• International transaction fees;
• Bank-imposed charges.

Such fees are determined solely by the customer’s financial institution.

7. Taxes

Applicable sales tax may be calculated and collected based on the shipping destination and applicable laws.

Customers are responsible for any customs duties, import taxes, or governmental fees associated with international purchases.

8. Order Cancellations

Customers requesting order cancellations should contact support@brutotrucks.com as soon as possible.

Orders already:

• Processed;
• Packed;
• Shipped;
• Submitted to fulfillment;

may no longer be eligible for cancellation.

Approved cancellations will be refunded to the original payment method.

9. Chargebacks & Payment Disputes

Customers agree to contact Bruto Trucks before filing payment disputes or chargebacks.

Bruto Trucks reserves the right to challenge fraudulent or abusive disputes using:

• Tracking information;
• Delivery confirmation;
• Customer communications;
• Transaction records.

Abusive chargeback activity may result in restricted purchasing privileges.

10. Pricing Errors

In the event of pricing, technical, or system errors:

Bruto Trucks reserves the right to:

• Correct inaccuracies;
• Refuse affected orders;
• Cancel transactions;
• Issue refunds where necessary.

11. Contact Information

For payment-related questions or billing support, contact:

Bruto Trucks Email: support@brutotrucks.com