Warranty Policy

This Warranty Policy describes the limited warranty coverage applicable to eligible products purchased directly from Bruto Trucks.

This policy applies only to products specifically identified as covered by warranty.

1. Limited Warranty Coverage

Bruto Trucks warrants that eligible products will be free from material manufacturing defects under normal intended use during the applicable warranty period.

Warranty coverage applies only to the original purchaser and is non-transferable unless otherwise required by law.

2. Warranty Period

Unless otherwise specified on the product page or accompanying documentation:

Standard warranty coverage extends for 30 days from the confirmed delivery date.

Certain products may carry different warranty durations depending on manufacturer specifications or product category.

3. Warranty Exclusions

This warranty does not cover:

Normal wear and tear;
Cosmetic damage;
Improper installation;
Misuse or abuse;
Neglect or accidents;
Unauthorized modifications;
Commercial misuse beyond intended application;
Damage caused by improper maintenance;
Damage caused by third parties;
Products altered or repaired by unauthorized persons.

Consumable components and routine maintenance items may also be excluded.

4. Warranty Claim Procedure

To initiate a warranty claim, customers must contact:

support@brutotrucks.com

Warranty requests should include:

Order number;
Customer name;
Product information;
Description of the issue;
Clear photographs or videos when applicable.

Bruto Trucks may request additional documentation or troubleshooting steps before approving a claim.

5. Inspection & Verification

Bruto Trucks reserves the right to:

Inspect returned products;
Verify defects;
Determine warranty eligibility.

Customers may be required to return the product for inspection before a replacement or refund is issued.

6. Warranty Remedies

If a valid warranty claim is approved, Bruto Trucks may, at its sole discretion:

Repair the product;
Replace the product;
Provide replacement parts;
Issue store credit;
Provide a partial or full refund.

Replacement products may vary slightly from original items due to product updates or availability.

7. Shipping Responsibilities

Customers may be responsible for shipping costs associated with warranty claims unless otherwise required by law or determined by Bruto Trucks.

Bruto Trucks may provide prepaid return labels for approved claims at its discretion.

8. Limitation of Liability

To the maximum extent permitted by law, Bruto Trucks shall not be liable for:

Indirect damages;
Incidental damages;
Consequential damages;
Loss of use;
Loss of profits;
Vehicle downtime;
Installation or labor costs.

Warranty remedies described in this policy constitute the customer’s exclusive remedies.

9. Disclaimer

Except as expressly stated in this Warranty Policy, Bruto Trucks disclaims all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

Some jurisdictions may not permit certain warranty limitations, so portions of this disclaimer may not apply.